My understanding of this report is that if you are providing a loan to a customer you need to collect data via (at least) samtykkebasert lånesøknad (SBL), the debt register, and additionally collect information about interest, outstanding debt, and remaining repayment period for the loans that are not in the debt register. This includes, among other car loans and mortgages. The remaining repayment period and interest is information that is rather hard to find for users and highlights the immediate need for getting all customer loans into the debt register, and not just unsecured debt.
Another problematic aspect of this report is the Financial Supervisory Authorities’ hard line on ending the practice of offering financing beyond what the customer is applying for. I agree that it’s a good business practice to dictate that the bank’s offer must be arranged according to the customer’s borrowing needs, but what if the customer needs to loan more than they initially have? Based on the last few reports I’ve read, it’s starting to be impossible for banks to digitally meet and guide customers into applying for more loans if they already have a loan.
Customer: Hi! I’m renovating and need to borrow more. How much can I apply for?
Bank: Impossible to say. You have to apply for a specific amount, and then I can tell you yes or no. I know the exact amount based on the information you have provided me and the regulations, but the Financial Supervisory Authority says I can’t tell you.